Privacy Policy

Your personal data and assets are our highest priority. We are fully committed to safeguarding them.

Valfin Luxevo collects and retains data essential to your trading activity. Details of how we collect and store this data are set out in the Privacy Policy below.

Our policy is underpinned by the following principles:

• To ensure full transparency about our practices for collecting and storing your personal data:

Our aim is to help you understand how we collect and process all data so that you can make well-informed decisions. We have clear, robust guidelines and processes for handling data consistently on this website. Our policy sets out the specific methods we use, giving you clear, concrete information on its use. You are in the driver's seat.

We will always share information promptly when we determine you need to be informed. Transparency is important to us.

Our knowledgeable team is always on hand to answer any questions you may have about any aspect of our processes, including our obligations under United Kingdom law. You can contact us at: info@valfin-luxevo.com

• We will not use personal data for any purpose other than as set out in our Privacy Policy.

We may process personal data for purposes including the essential operation of the Valfin Luxevo services and connecting trader-members with third-party trading platforms. We may also use it to maintain and enhance our website and services, protect our rights, and comply with regulatory and other legal obligations. Finally, where necessary, we process this data to deliver administrative and other business functions related to the Services we provide to you, the client.

To provide better services tailored to your preferences and needs, Valfin Luxevo processes personal data.

• To ensure you can access and use the essential tools needed to safeguard your personal data and protect your rights in this regard:

At any time, you can contact us to access all of your personal data. We can also update, correct, or delete it as needed. Furthermore, we can arrange to transfer that data to you or to a nominated third party. We provide these services to help you better exercise your rights to privacy and control.

• Safeguard your personal data:

Our security systems are of the highest quality, using banking‑grade protections. While a 100% guarantee isn’t possible, we are committed to continually upgrading our systems and strengthening the safeguards we have in place.

We have a detailed and comprehensive privacy policy and the highest-level security systems.

1. The Scope?

This policy outlines our procedures for the collection, processing and sharing of any personal data relating to natural persons.

Our policy applies to all natural persons who are identifiable or identified. This includes any natural person who can be identified, or has already been identified, through data entrusted to us or data we can access and/or combine.

As defined in the Privacy Policy, data processing specifically refers to the storage, management, and organisation of personal data.

We do not collect, or seek to collect, any information about individuals under 18. We also do not permit anyone under 18 to use our platform for any purpose. If we discover any user, or any information relating to a person under 18, it will be deleted immediately.

2. Which personal data do we hold?

When you register with us, we collect the personal data necessary to enable you to use our services. Where necessary, we may also ask you to provide personal data to verify ownership of an account, for example. To improve and maintain the highest quality of our services, we collect and analyse data about your use of our platform's services and those provided by third-party partners.

3. You are under no obligation at any time to provide the Company with your personal data.

While you are under no obligation to provide your data, choosing not to do so may limit the services we can offer. It may also restrict your use of our platform.

4. What personal data do we collect? When you visit our website, we may collect the following personal data:

We do not collect personal data that could identify you. We do collect information such as your account activity, the IP address used, and the date and time of access. For maintenance, security, and support, we retain system crash reports, browser details, and the type of device used to access your account. We also record the language set for your account.

Regarding personal data collection, we only collect and retain the information you explicitly consent to share with us when you connect to a third-party trading platform through our services.

The personal data you have provided to third-party platforms may include the following: full name, address, telephone number and email address.

5. Why does the company need my personal data, and is it lawful for them to collect it?

The Company collects, stores, and processes your personal information solely for the purposes set out in this Policy. All such uses and processing comply with relevant laws in United Kingdom.

The company will only handle, process, or transmit your data in accordance with the applicable laws in United Kingdom. The legal bases for this are as follows:

• You have agreed to allow the company to store and process your personal data. By submitting your information to the company, you authorise us to transfer it to the relevant third-party trading platform. You have given your consent to the processing of your personal data for one or more purposes.
• To improve its services, establish or defend legal claims, and pursue legitimate interests, among other reasons, the company may need to store and process your personal data.
• To comply with legal obligations, data processing is necessary.

If you would like to learn more about the data processing the company is required to undertake, please contact us by email.

Below you will find a list of the specific purposes and the legal bases under which we may process your personal data.

6. Sharing of Personal Data with Third Parties

To store and process IP addresses, conduct user surveys and analyses, and provide related services, the company may share anonymised personal data with third-party service providers.

Upon your request, we will share certain personal data you provide with third-party services. In such cases, the use of your data will be governed by that company's privacy policy. This may include multiple digital trading platforms.

To enhance our service to clients and improve overall quality, the company may share personal information with its affiliates and partner organisations.

Where required by law, or to protect our rights and assets and those of our third-party partners, we may disclose data to relevant legal or regulatory authorities.

In the event of a critical business transaction—such as the sale of the company, seeking investment, or obtaining a loan—relevant data may be shared in a lawful and appropriate manner. This also applies in the case of any company merger, restructuring, consolidation, or bankruptcy, in accordance with the law.

7. Use of Cookies and Third-Party Services

We may use cookies and similar technologies for site analytics and, in partnership with advertising partners, for advertising, in line with applicable law and industry standards.

Cookies—small pieces of code stored on your device when you visit a website—collect information about browsing behaviour, preferences, and more. They are used to personalise and enhance your experience, allowing us to remember your settings and preferences and tailor our services accordingly. We also use these cookies for site analytics and to gather statistics for strategic planning.

Broadly, there are two types of cookies used on the site. Session cookies are stored only for the duration of your visit and are deleted when you close your browser. Others are persistent cookies, which remain in your browser even after your session ends. These allow the site to recognise you as a returning visitor and support your use of the site.

Types of cookies:

Cookies may be used as required, in line with their intended purpose:

Cookies have been disabled or deleted

To delete or block cookies, you will need to do so via your browser settings. Follow the links below for step-by-step instructions on how to do this in the most popular browsers.

• firefox
• Microsoft Edge
• Google Chrome
• safari

Blocking cookies will prevent some processes and site features from working as expected.

ONLINE TRACKING NOTICE

Your personal data will be retained for as long as necessary to perform the operations described elsewhere in this policy. It may be retained longer in accordance with local laws, regulations, and company policies.

Your personal data will be shared—at your request and discretion—with third-party trading platforms for a period of 12 months. Once those 12 months expire, and with your consent, the data will be shared for a further 12 months.

Our processes include the regular review of all personal data to determine whether it is still required.

9. Transfers of personal data to third countries or international organisations

Where required to deliver our services and for security purposes, personal data may be transferred to third countries (countries outside your own) and international organisations with comprehensive security safeguards. We implement data protection measures to the highest possible standards to safeguard your information and ensure you retain access to legal remedies and rights in all circumstances.

Throughout the EEA (European Economic Area), all residents benefit from data protection rights and safeguards.

• Data transfers are always subject to the EU’s legal jurisdiction and competence, in accordance with the data protection standards set out in Article 45(3) of Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016 (“GDPR”)
• All data transfers between public bodies or authorities are carried out in accordance with Article 46(2). This agreement is legally binding and enforceable.
• The European Commission’s Standard Contractual Clauses, adopted under Article 46(2)(c) of the GDPR, set out the conditions for international data transfers, and such transfers are carried out in accordance with them. The Clauses are available to view at https://ec.europa.eu/info/law/law-topic/data-protection/data-transfers-outside-eu/model-contracts-transfer-personal-data-third-countries_en.

For details about the company’s specific security measures safeguarding your personal data during transfers to third countries, please email your request to info@wealthwaydigital.uk

10. Protection of Personal Data

Personal data is protected by the highest-level technical and organisational measures, following industry best-practice procedures. These procedures are an effective safeguard against the unlawful or accidental destruction of data, as well as its loss or alteration.

While we apply the highest standards of care and best-practice procedures for data protection, as required by law, it is not possible to guarantee in every circumstance that your personal data will remain entirely error-free. Accordingly, we cannot be held liable for any disclosure of personal data, or for loss or damage of an incidental, intangible, or consequential nature. This includes circumstances beyond our control, such as disclosure arising from transmission errors, unauthorised third-party access, system failures, or other events of a similar nature.

In response to legally binding requests from regulators, courts, or other public authorities, we may be obliged to disclose your personal data to those bodies. Once disclosed pursuant to applicable legal requirements, we cannot control how those authorities handle, store, retain, or otherwise protect your data.

Anything sent over the internet, including personal information, carries a risk of interception and is not 100% secure. The Company cannot guarantee the security of any data transmitted online.

11. Links to third-party websites

On this website, you may encounter links to third-party applications and websites. Please note that these are not affiliated with, nor under the control of, the company, and our privacy policy does not apply to them. They maintain their own policies and practices for collecting and processing personal data, and we are not responsible for those activities. Please use them at your own discretion.

Always review the privacy policy of any company or service when visiting their website before providing any personal data. Ensure their data collection, use and processing practices align with your preferences and priorities. Any data you choose to share should be provided directly to the service provider.

12. Policy Amendments

We reserve the right to update or amend our policy at any time. We will notify you of any changes on this website and via other appropriate channels. The updated privacy policy will be published on the website, and the revised policy will come into effect immediately upon publication, unless stated otherwise.

13. Your data protection rights

You retain full control and final authority over the use of your personal data, including the ability to verify its accuracy, correct errors, and choose to delete or restrict the scope and nature of any processing by us.

On this page, residents of the EEA will find information relevant to them:

Your personal data is protected by the rights described herein. By emailing the address below, you can immediately exercise those rights.

Accessing Your Rights

If the personal data you have provided to us is accurate, you may access it at any time. Any of your personal data that we process is accessible to us and therefore verifiable.

You may request your personal data for verification at any time, and we will provide it to you in electronic format. If you ask for additional copies of the data we process, beyond the first provided to you, a reasonable fee may be charged.

Rights granted by law and under the privacy policy must not infringe the rights of others. The company reserves the right to refuse or restrict access to personal data where such access would infringe the rights and freedoms of others.

Right to Rectify Errors

Any errors in your personal data, whether through omissions or incorrect details, may be corrected by you or by the Company to ensure it can be processed properly.

Erasure Rights

You have the right to request the deletion of your personal data in the following situations. 1) If your personal data has been processed without your consent or outside lawful parameters. 2) If you ask for it to be removed and the Company has no legal obligation to keep it. 3) If you no longer consent to any processing by us, even where lawful and in our or a third-party provider’s legitimate interests. 4) If we are required by law to delete your data.

The right to erasure may be overridden by legal obligations under EU law or the laws of any Member State. Likewise, the right does not apply where data is required for the establishment, exercise or defence of legal claims.

Right to Restrict Data Processing

You have the right to request the restriction of the processing of your personal data if you believe it contains inaccuracies.

If you request that the use of your personal data be restricted, it will be deleted except in the following circumstances: 1) where the law of the European Union or any Member State requires retention. 2) With your consent, where necessary for the establishment, exercise, or defence of legal claims. 3) To protect the rights of another natural person.

Data Portability Rights

You have the right to access and review any personal data you have provided, where you have consented to its collection and the processing is carried out by automated systems.

You have the right to request the transfer of all of your personal data to another company or organisation, where technically feasible. This does not affect your right to have your data erased. This right cannot be exercised if doing so would infringe the rights or freedoms of another individual.

Right to object to data processing

Regardless of the Company’s right to pursue its legitimate interests, or those of a third-party service provider, you have the right to object to processing and request that it stop. This does not apply where there is a compelling legal basis to continue the processing, for example, where permitted by law, to establish, exercise or defend legal claims. In such circumstances, we may continue to lawfully process your personal data.

You may at any time request that your personal data not be processed for direct marketing purposes.

Right to Withdraw or Withhold Consent

You can withdraw your consent to our processing of your personal data at any time, with immediate effect where possible. This will not apply retrospectively to any processing carried out before you withdrew your consent.

If you are dissatisfied for any reason, you have the right to lodge a complaint with any legal, regulatory or other supervisory authority.

If you believe your rights and freedoms have been violated in relation to the processing of your personal data, EU Member States have established regulatory and supervisory authorities to handle such matters. You may lodge a complaint with these authorities at your discretion.

Section 13 outlines the circumstances in which your personal data rights may be limited under European Union or Member State laws.

Once we receive your request concerning your personal data and its processing, we will provide access to the information you have requested, as set out in Section 13 of this policy. We may extend this timeframe by up to two months, depending on the volume of requests and the nature and complexity of your enquiry. If an extension is required, we will notify you of any necessary extension to the deadline within one month of receiving your request.

Requested information will be provided to you electronically at no cost, unless this would contravene the law or the provisions of Section 13. We reserve the right to charge a reasonable fee or refuse a request deemed unfounded, excessive, or repetitive.

We reserve the right to request additional proof of identity where there is reasonable doubt about the individual making a personal data request, for data protection and security purposes.